About TrustFord
TrustFord is owned by Ford Motor company and is the largest dedicated Ford dealer group in Europe. Our Purpose is to Drive the Standard in Customer Care. At TrustFord we put customer care at the very heart of everything we do. From the way we make customers feel welcome when they arrive at our sites, to the way we follow up calls, it’s the little things that makes our customers’ experience a great one. Every colleague at TrustFord is passionate about driving this purpose.
Our Principles
True – We act with honesty and integrity always.
Care – We care about each other – no matter what background or role we have.
Positive – We have the attitude to make it happen – so things get done.
Enjoy – We enjoy what we do.
Our Ambition
Together as the TrustFord Family we will be the envy of our competitors. We will invest and innovate and be recognised as the benchmark in our operations. We grow and retain the best people and share in our success together.
Our society is diverse, and TrustFord’s ambition is to reflect the communities we serve. We acknowledge and honour the value and dignity of all individuals. We respect diverse traditions, heritages, and experiences. Its how we make sure all colleagues and customers feel welcome and able to be their whole selves at TrustFord. We are committed to equality, diversity and inclusion.
At TrustFord, we don’t just accept difference – we celebrate and support it! How? We have a number of network groups and support colleagues to create their own too.
We champion Mental Health First Aiders
We provide a full range of wellbeing services through Ben, the support service for people who work or have worked in the UK automotive industry.
Career Opportunities
It is our ambition to grow and retain the best people – so when you join TrustFord you dont just have a job, you have a career. We have our fantastic Future Leaders Programme which gives ambitious colleagues the skills they need to step up into management roles and also our Driving4Leadership programme which is designed for high potential managers, to develop the skills they require to join our senior management team. Both our management development programmes are certified by the institute for leadership and management. We have ongoing training available and offered to all our colleagues and as part of Ford’s wider family, Sales and Aftersales colleagues benefit from fantastic ongoing training at or online with Ford Academy. We invest in our TrustFord Family. Regular reviews, personal development plans and e-learning, as well as internal and external courses, will give you the training you need to grow. We are accredited with a range of prestigious bodies, including ACCA, AAT and QICM and we also fund our technical team through ATA membership.
Employees
Current Apprentices
Retention bonus after 5 years
